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Syncrostore Knowledge Base
Sales Menu
POS2 - New

August 12, 2026

Syncrostore Register Guide

Getting Started

Getting Started with the New Syncrostore Register

Understanding Totals & Dual Pricing (Vendor Choice)

Selecting Your Register

Terminal Actions: Reset Terminal and Authorizations

Completing a Sale: Receipts, Printing and Email

Adding Items

Adding Items to a Sale: Scanning, Add Product, and Lookup Item

Adding a Manual Item to a Sale

Choosing a Product Variant at the Register

Making Edits

Editing a Sale: Quantity, Price, Description, and Removing Items

Customers

Attaching a Customer to a Sale

Redeeming Loyalty Points as Payments

Regular Payments

Taking a Cash Payment

Taking a Credit Card Payment

Taking a Check Payment

Selling and Redeeming Gift Cards

Different Types of Payments

Taking a Rent Payment from a Vendor

Taking a Layaway Payment

Creating a New Layaway

Taking a Vendor Balance Payment

Split Payments and Partial Tenders

Cash Drawer

Opening and Closing a Cash Drawer

Reading the Cash Drawer Report and Close-Out Summary

Cash Added, Paid Out, Drops and No Sale

Discounts

Applying a Discount at the Register

Creating and Managing Saved Discounts

Tax Exemption (Resellers)

How Tax Exemption Works at the Register

Other Topics

Using the Customer-Facing Display (CFD)

Viewing and Voiding Payments on a Sale

Saving a Sale for Later and Restoring It

Getting Started
Sales Menu
Vendor Menu
Admin Menu
Label Printing
Sales
Settlements & Accounting
- Settlements
- Rent
User Management & Permissions
- My Profile
Multi-Store Operations
- Admin Functions
- AddingUsersToStores
Hardware & Payments
Troubleshooting
- Printing & Labels
- Remote Support
Release Notes
Inventory
Status

Syncrostore is a multi-vendor retail POS for consignment stores, thrift stores, and antique malls.

Emergency Support Only (Call): (888) 707-4916

For transaction blocking outages only.
All non emergency support requests should be submitted through the Syncrostore Support Portal.

Non emergency calls may not receive a response.

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