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Split Payments and Partial Tenders

Take one sale across several payment types in the Syncrostore register, and understand why the order you take them in changes the total.

Any tender that doesn't cover the balance leaves the sale open. There's nothing to switch on — just take the first payment, then the next.

How it works

Take a payment for less than the total and you'll see:

Partial: $40.00 paid, $16.68 left

The PAYMENTS and AMOUNT DUE lines update, and the sale stays open. Press another payment button and take the rest. When a tender finally covers the balance, the sale completes.

Totals Panel mid split

You can mix as many tenders as you like: cash, card, check, gift card, loyalty points, vendor balance.

Order matters if your store uses dual pricing

Once any part of a sale goes on a card, the whole sale is priced at the card total — including whatever is still owed.

See Understanding the Totals Panel and Dual Pricing.

Rules per tender

Tender Can it exceed the balance?
Cash Yes — the extra is change
Card No
Check No
Gift card No — capped at the card's balance and at what's owed
Loyalty points No — trimmed automatically
Vendor balance No

Keeping track

Switch to the Payments tab at any time to see every tender on the sale, with a Total applied at the bottom. That's also where you void one if a customer changes their mind. See Viewing and Voiding Payments on a Sale.

A split sale survives a page reload, and can be saved for later and restored with its payments intact.

If you need to abandon a part-paid sale

Void card payments from the Payments tab first. Clear All empties the sale but does not reverse a charge that already went through the terminal.