Opening and Closing a Cash Drawer 

Press Cash Drawer Management in the top-right utility bar. You'll need a register selected first.

One drawer per register, not per cashier. Everyone on that register shares the same drawer session. If someone else opened it, you'll see their session, not a new one.

Opening a drawer

You'll see your store's standard starting float and a grid to count your starting cash:

$100 · $50 · $20 · $10 · $5 · $1 · $1 coin · Quarters · Dimes · Nickels · Pennies

Type how many of each you have. The amount for each row and the Total counted at the bottom update as you type.

Press Open drawer. The drawer receipt prints and the screen switches to the summary.

If you open without counting anything, the drawer opens at your store's standard float — not at $0.00. That's a convenience, but it means the drawer will show the float as its starting cash whether or not that's what's really in it. Count it.

During the shift

The summary shows:

Cash sales are read live — you don't need to do anything to keep it current.

The four buttons — Cash Added, Paid Out, No Sale, Close Drawer — are covered in Cash Added, Paid Out, Drops, and No Sale.

Press Close Drawer and count the cash out on the same grid.

Press Close drawer and you'll get the close-out summary:

• Expected — what should be there
• Counted — what you counted
• Variance — the difference

Variance shows as +$4.00 (over) in green, −$4.00 (short) in red, or +$0.00 (balanced).

The close receipt prints automatically.

Reading the variance

A variance is the difference between what the register thinks and what's in the drawer. Common causes, roughly in order:

• Change given incorrectly
• A cash sale rung up on the wrong register, or with no register selected
• A drop or payout made but not recorded
• A miscount at open or at close

Small variances are normal. Persistent ones in the same direction usually mean a process problem rather than a counting problem.