Vendors: Adding and Inventory Item

Creating and Managing Inventory Items

To add a new item to your inventory in Syncrostore, navigate to the top of the Inventory page and click Add New. This opens the inventory creation screen, which is organized into several tabs. You don't have to fill out every tab, but we recommend completing as much information as possible — this unlocks the full power of Syncrostore's reporting, discounts, and marketplace features.

Once you are satisfied with your entries, scroll to the bottom of the page and click Finish. You will see a success message along with the automatically generated Item ID. Click OK to return to the Inventory page.

Basics Tab

The Basics tab contains all required fields. You must complete this tab before saving an item. The fields include:

• Title — the name of your item
• Condition — select from options such as New, Used, etc.
• Quantity — how many units you have in stock
• Price — the selling price per unit
• SKU (optional) — your internal stock-keeping unit identifier
• UPC (optional) — the product's universal product code

As you enter or update the price, a live grid at the bottom of the tab automatically calculates commission rates:

• Store commission — the amount your store administrator takes from each sale
• Trinket Vault commission — the amount deducted if the item sells through Trinket Vault with shipping. This does not apply to pickup orders

Images Tab

You can upload up to four images per item. At least one image is required if you plan to publish the item to Trinket Vault. Images are only used for Trinket Vault listings — they are not displayed anywhere within Syncrostore itself, so uploading images is optional for in-store-only items.

Item Details Tab

The Item Details tab is for internal information only. None of it is visible to customers or cashiers — it is for your own records and your administrator's use.

• Description — a free-text description for internal reference
• Local Category & Subcategory — used for internal grouping, reporting, and discounts. Does not appear on Trinket Vault. You can select an existing category or type a custom one
• Brand — the brand name of the item
• Inventory Location — a preset store location selected from options configured by your administrator
• In-Store Toggle — indicates whether the item is physically present in the store. Does not prevent the item from being sold. If an item marked as not in store sells on Trinket Vault, you'll receive a special notification to bring it in
• Cost of Item — what you paid for the item; powers the Cost Profit Report
• Date Purchased — used to age your inventory in reports
• Notes — a free-text field for any additional internal notes. Visible only to you and your administrator

Variants Tab

Use the Variants tab when your item comes in multiple versions (e.g., different sizes or colors). Instead of creating a separate inventory entry for each version, you define attributes and let Syncrostore generate the combinations automatically.

To set up variants:

1. Click Add Attribute and enter the attribute name (e.g., Color).
2. Enter the possible values as a comma-separated list (e.g., Red, Green, Blue).
3. Repeat for any additional attributes (e.g., Size: Large, Small).
4. Click Generate Variants. Syncrostore creates a variant for every combination of attribute values.
5. If a particular combination doesn't exist, expand that variant row and click Remove.
6. Set the quantity for each variant. You can use the bulk quantity tool to apply the same value to all variants at once, or set them individually.

Additional variant fields:

• Price — required per variant; auto-populated from the Basics tab but can be overridden
• SKU — optional; auto-generated if left blank. Must be unique across all variants
• Shipping info — only needed if you plan to offer shipping through Trinket Vault

Resale Tab

The Resale tab controls tax settings for the individual item.

• Tax Exempt — if enabled, no tax is applied at the point of sale regardless of store-wide settings
• Custom Tax Rate — select an administrator-configured rate to override the store default for this item (useful for items like food that have a unique tax rate)
• Vendor ID — automatically set to your vendor account; cannot be changed here

Trinket Vault Tab

The Trinket Vault tab controls your item's online listing. Publishing is off by default.

• Publish Online — enables the item to appear on Trinket Vault
• Offer Shipping — if enabled, Syncrostore auto-generates a shipping label and passes the cost to the customer. If disabled, customers order online and pick up in store (no Trinket Vault commission applies to pickup orders)
• Tags — type a tag and press Enter to add it. Tags help customers find your item through search
• Trinket Vault Category & Subcategory — used for browse navigation on Trinket Vault; separate from your internal local categories
• Upcharge — adds an amount to the Trinket Vault listing price to offset the shipping commission. Only affects the online price; the in-store price remains unchanged
• Shipping Dimensions & Weight — enter package size and weight so Trinket Vault can calculate accurate shipping costs for customers

Editing an Item & Viewing Sales History

To edit an existing item, locate it in the inventory grid and click Open. All previously saved settings will be loaded and can be updated across any tab. Click Finish to save your changes.

The Sales History tab is available for items that have been sold at least once. It shows a transaction-level breakdown including:

• Date and time of each transaction
• Transaction number
• Quantity sold
• Gross income and net amount after commission
• Whether the item was sold alongside other items in the same transaction