Troubleshooting Payment Terminal Setup Issues

If you are having trouble setting up your payment terminal:

1. Verify all fields — Ensure the Device ID, Serial Number, Payment Provider, and Cash Register Number are entered correctly with no typos or extra spaces.
2. Re-validate — Press "Validate" again after making corrections. The status should show "Validated" on success.
3. Check physical connections — Ensure the terminal is powered on, connected to your network, and not in use by another application.
4. For Integrated terminals — A serial number is required. Make sure it matches the number on the physical device.
5. Contact support — If validation continues to fail after checking all settings, contact Syncrostore support for further assistance.