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POS Redesign Overview (2026 Update)

The Syncrostore POS has been redesigned to improve speed, usability, and system efficiency. These updates reduce unnecessary clicks, eliminate scrolling where possible, and improve how transactions interact with payment terminals.

What’s New

1. Improved Navigation & Layout

  • Cash Drawer Management and Customer Display buttons are now located at the top of the POS screen
    CAshDrawerCustDisplaybuttons
  • POS layout optimized to fit on a single page
  • Reduced unnecessary scrolling during checkout

👉 Benefit: Faster access to key tools and a more efficient workflow


2. Updated Line Item Grid

Each item in the transaction grid now includes:

  • Delete button – Quickly remove items
  • Editable Description – Modify item details instantly
  • Editable Price – Adjust pricing without leaving the screen
  • Quantity (+ / - controls) – Update quantities directly on the item

The “Update All” button has been removed, as changes now apply immediately.

grid line item

👉 Benefit: Faster edits with fewer steps and less confusion for cashiers


3. Transaction Summary Redesign

  • Transaction totals are now displayed in a single horizontal line at the bottom of the grid
  • Replaces the previous stacked layout

    Transaction Summary

👉 Benefit: Better visibility without taking up extra screen space


4. Discount Notes for Vendor Transparency

  • Discounts now allow notes to be entered
  • Notes help explain why a discount was applied
    Store Discount

👉 Benefit:

  • Improved vendor transparency
  • Fewer disputes
  • Clear audit trail for adjustments

5. Payment Confirmation Before Sending to Terminal

Previously, users could send credit card amounts to the terminal before confirming the customer’s payment method, which could:

  • Cause the POS to wait unnecessarily on the terminal
  • Tie up system resources
  • Lead to confusion if totals needed adjustment

Now, the system requires confirmation before sending the amount to the terminal, allowing you to:

Confirmation Dialog

  • Verify totals are correct
  • Confirm the customer’s payment method first

👉 Benefit:

  • Prevents unnecessary terminal calls
  • Reduces system load
  • Improves transaction accuracy

6. POS Loading Indicator

  • A blue Updating.. dialog now appears when the POS is processing or updating
  • The dialog automatically disappears once the action is complete

👉 Benefit:

  • Clear visual feedback that the system is working
  • Reduces confusion during processing delays

Why These Changes Matter

This redesign focuses on:

  • Speed at checkout – fewer clicks and faster workflows
  • System performance – reduced unnecessary terminal interactions
  • Clarity for users – better visibility and feedback
  • Vendor trust – improved documentation and transparency

What You Need to Do

No setup is required. The updated POS is automatically applied.

We recommend:

  • Reviewing the new payment confirmation step with staff
  • Highlighting the quantity controls and discount notes feature
  • Explaining the blue Updating dialog so staff know when to wait

Need Help?

If something doesn’t look right or isn’t working as expected:

  • Submit a chat with your SyncroAI bot inside Syncrostore
  • Include screenshots or a short video for faster resolution