One login for all your Syncrostore stores
Starting November 2, 2026 you use one email and password for every Syncrostore store you sell or work at.
What’s changing
Starting Monday, November 2, you have one Syncrostore login for every store you belong to. Before, each store had its own login, sometimes with its own password. Now you use the same email and password everywhere, and you can move between your stores without signing in again.
What to do the first time
- Open Syncrostore the way you always do. Your store’s link hasn’t changed.
- Sign in with your usual email and password. You only need to do this once after the switch.
- That’s it. You’re signed in to all of your stores.
Your password
- Had different passwords at different stores? Any of them works when you sign in.
- When you change or reset your password, the new one applies to every store and the old ones stop working. We recommend doing this once so you only have one password to remember.
- Forgot your password? Click Forgot password on the sign-in page. The reset applies to all your stores.
Staying signed in
- Leave Remember me ticked when you sign in to stay signed in for 30 days on that device.
- If you open the sign-in page while you’re still signed in, Syncrostore takes you straight in.
- On a shared register computer, cashiers are signed out after their shift, as before.
Moving between your stores
- Use the store switcher to change stores. You won’t be asked to sign in again.
- Each store remembers which store and register you used there last.
Signing out
Signing out signs you out of all your stores on that device.
Being added to or removed from a store
- Added to a new store: you’ll get an email. If you already have a Syncrostore login, just sign in with your existing email and password. There’s no new account to create.
- Removed from a store: you lose access to that store only. Your login and your other stores keep working.
What doesn’t change
- Each store still decides your role there (admin, cashier, vendor).
- Your sales, inventory, reports, settlements and payouts stay with each store, exactly as before.
- The phone app works the same way and stays signed in.
Troubleshooting
My password isn’t working. Try any password you’ve used at another Syncrostore store. If none of them work, use Forgot password.
I’m in the wrong store. Use the store switcher. Syncrostore remembers your choice for next time.
I keep getting asked to sign in. Make sure Remember me is ticked, and that your browser isn’t set to clear cookies when it closes or using private browsing. If it keeps happening, contact your store or SyncroStore support and tell us the browser and device you use.
I can’t see a store I used to have. Your access to that store may have been removed. Ask that store’s manager to invite you again.
