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Viewing your Vendor Account Activity

Syncrostore provides history of all actions which affect your Vendor Balance, and these are stored in Account Activity.

Understanding Account Activity

In Syncrostore, every Vendor has an associated Account Balance. You balance works very similar to a traditional bank account, where credits will raise your balance, and debts will take away. To read more, you can navigate to the What is my Vendor Balance ? article.

Account Activity serves as a historical recount of any action which modifies your account balance. This includes anything from transactions, to rent charges, and refunds/returns for your items.

We display this information in a line item fashion so you can investigate every credit and debit made to your account, and reconcile across reports.

Accessing Account Activity

There are two ways to access Vendor Account Activity:

  1. Through the Vendor Dashboard under the Current Balance KPI card, you will find a small link View Account Activity. 
  2. On the main navigation bar on the left side of the screen, found under Vendor Tools.

Note: Accessing account activity through the Vendor Dashboard is the preferred way, as this allows you to set the vendor you are "Viewing As" using the drop down found in the top right.

Attention: At this moment, Account Activity only allows viewing vendor information for vendors within the same store.

  • For example, if you have the following setup of five vendors across two stores:

    • Two Vendors in Store A
    • Three Vendors in Store B
  • You can swap between the two vendors found in Store A and view their account activity, but in order to see the three vendors activity in Store B, you must change your store. You can learn more about store switching here.
  • This is by design, to keep each store independent from others, however this may be changed in the future.

Navigating The Report

The Account Activity report is similar in style to the other vendor reports found on the Report tab.

Navigation: To learn how to navigate Vendor Account Activity, see the dedicated Vendor Report Navigation article.

You will find the following KPI cards current on the report. Note that all of these values are scoped to the vendor you have selected on the Vendor Dashboard.

  • Current Balance
  • Total Gross Sales
  • Total Deposits
  • Total Transactions

Below the KPI cards, you will find the summary grid showing line by line breakdowns of all transactions for the associated vendor. For navigating and manipulating this grid, see the Vendor Report Navigation article found above.