How to Process a Cash Return on a Completed Transaction

Step 1: Open the Transaction Details for the transaction to be returned.

Step 2: Press "Cash Return."

Step 3: On the Return page, select the items being returned by pressing "Select" next to each one. The return amount updates automatically.

Step 4: For a full refund, check the "Full Refund" box instead.

Step 5: If items should go back into inventory, check "Return to Inventory."

Step 6: Press "Complete Return" and give the customer their cash.