How do I pay my booth rent? (Vendors)

To pay rent or a negative balance, go to your store's register and tell the cashier you're paying rent (or a deposit). If your store sends invoices, you can also pay them under Money > Payouts & invoices.

Who this is for: Vendor (cashiers: see "How do I take a rent or deposit payment from a vendor? (cashiers)")

These steps use the New Experience. If your menu looks different, click Switch to New Vendor Experience at the top of the page.

Pay rent at the register

1. Check your Current Balance on Home to see what you owe. Your booth rent is listed under avatar > Settings > My Booths.
2. Go to the store's register and tell the cashier you want to make a rent payment and how much.
3. The cashier adds a rent payment line for your vendor number and takes payment like any sale. If you pay by card, the store's card surcharge applies. Rent is never taxed.
4. Your balance updates once the sale is paid.

Pay a security deposit

• Tell the cashier it's a deposit so it's recorded against your deposit, not your balance.
• A deposit doesn't reduce the rent you owe, and it isn't paid out at settlement. If it's entered wrongly at the register it's hard to fix later, so check your receipt.

Other ways your store may accept payment

Payment options are set by your store. Ask your store which they use.

• Invoices: go to Money > Payouts & invoices and open the Invoices tab. Click Pay on an open invoice.
• Automatic payments: on SyncroPay/SyncroACH stores, go to avatar > Settings > Payments & Banking and set an Auto-invoicing account (tick the consent box, then Save Auto-Invoicing). On Stripe stores, use Invoice Auto-Pay ("Automatically pay rent invoices") on the same page.
• Send money to the store: on SyncroPay/SyncroACH stores, Money > Overview has a Send money to the store button.
• Some stores take payment directly and update your balance themselves.

Troubleshooting

• I can't find a Rent page: there isn't one for vendors. Rent is charged by the store. Pay at the register or through invoices.
• I paid by Zelle, cash or check outside the register and my balance didn't change: ask your store to record it as a credit on your account.
• I was charged rent twice: often two months of rent landed in one settlement because rent is dated before the settlement cutoff. Check Money > Account activity (the Rent, fees & adjustments tab), then contact your store with the specific lines. The store, not Syncrostore, sets and charges rent.
• My deposit went to my balance (or the other way round): ask the store to correct it.
• There's no Invoices tab content: your store doesn't send invoices through Syncrostore. Pay at the register.