How to Open and View Transaction Details and Line Items
Step 1: On the Transactions page, press "Open" on the transaction row you want to review.
Step 2: The Transaction Details page includes:
- General Information — Customer, return status, transaction date.
- Tender Information — Breakdown of payment types used, subtotal, gratuity.
- CC Information — Credit card response details (if applicable).
- System Information — Cashier name and edit history.
Step 3: At the bottom of the page, view the Line Items grid with individual items, quantities, and subtotals.
Important: Make sure the correct terminal is selected at the top before processing any returns from this page.