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How to Open and View Transaction Details and Line Items

Step 1: On the Transactions page, press "Open" on the transaction row you want to review.

Step 2: The Transaction Details page includes:

  • General Information — Customer, return status, transaction date.
  • Tender Information — Breakdown of payment types used, subtotal, gratuity.
  • CC Information — Credit card response details (if applicable).
  • System Information — Cashier name and edit history.

Step 3: At the bottom of the page, view the Line Items grid with individual items, quantities, and subtotals.

Important: Make sure the correct terminal is selected at the top before processing any returns from this page.