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One Login for All Your Syncrostore Stores

Use one email and password for every Syncrostore store you sell or work at.

 One Login for All Your Syncrostore Stores

Use one email and password for every Syncrostore store you sell or work at.

What’s Changed

You now have one Syncrostore login for every store you belong to. You use the same email and password everywhere, and you can move between your stores without signing in again.

Signing In the First Time

  1. Open Syncrostore the way you always do. Your store’s link hasn’t changed.
  2. Sign in with your usual email and password.
  3. That’s it. You’re signed in to all of your stores on that device.

You only need to sign in again once after the update.

Your Password

  • Had different passwords at different stores? Any of them works when you sign in.
  • Changing or resetting your password applies the new one to every store, and your old passwords stop working.
  • Forgot your password? Click Forgot password on the sign-in page. The reset applies to all your stores.

Staying Signed In

  • Leave Remember me ticked to stay signed in for 30 days on that device.
  • If you open the sign-in page while you’re still signed in, Syncrostore takes you straight in.
  • Cashiers on a shared register are signed out after their shift, as before.

Switching Between Your Stores

  • Open the store switcher at the top of the page and choose a store.
  • Stores on another Syncrostore site are listed under Your stores on other sites. Choosing one takes you there and keeps you signed in.
  • Each store site remembers the store you last used there.

Signing Out

Signing out signs you out of all your stores on that device.

Being Added to or Removed From a Store

  • Added to a new store: you’ll get a notification and an email. If you already have a Syncrostore login, just sign in with your existing email and password. There’s no new account to create.
  • Removed from a store: you lose access to that store only. Your login and your other stores keep working.

What Doesn’t Change

  • Each store still decides your role there (admin, cashier, vendor).
  • Your sales, inventory, reports, settlements, and payouts stay with each store.
  • The phone app works the same way and stays signed in.

Troubleshooting

My password isn’t working. Try any password you’ve used at another Syncrostore store. If none work, use Forgot password.

I’m in the wrong store. Open the store switcher and choose the right one. Syncrostore remembers your choice for that site.

I keep getting asked to sign in. Make sure Remember me is ticked, and that your browser isn’t set to clear cookies when it closes or using private browsing.

I can’t see a store I used to have. Your access to that store may have been removed. Ask that store’s manager to invite you again.

I keep landing back on the sign-in page, get sent to the wrong store, or see a blank screen. Your browser is holding old sign-in data. See Can’t sign in since the switch to one login? Clear your browser’s cookies and cache.

Need Help?

If you need assistance signing in:

Thank you for using Syncrostore!