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Understanding the Time Clock Reports

Syncrostore provides time clocks to track user and vendor hours, ensuring you can view when, and how often, people are active in your store.


Tip: All reports are customizable, for more information see the How to Customize Dashboards and Reports dedicated article. 

Navigation: To learn how to navigate the Vendor Inventory Report, see the dedicated Vendor Report Navigation article. Although this is a vendor report article, all navigation practices follow to these reports as well.

Standard Time Clock Report

The standard time clock report can be found under Admin Tools -> Reports -> Labor & Time -> Time Clock Report. 

This report provides the ability to view historical time stamps for users, along with the ability to edit existing clock in entries. The following is displayed by default:

  • Total Hours Worked (KPI Card)
  • Total Active Shifts (KPI Card)
  • Average Hours per Completed Shift (KPI Card)
  • Hours Worked by Day (Historical Graph)
  • Currently Clocked In (List)

Detailed and Summary Views

Towards the bottom of the report, you will find the two main views for the report: Detailed and Summary. 

  • Detailed will show you a row for every single shift completed, showing clock in and clock out times.
  • Summary will show you a row for each employee who has completed at least one shift, along with other statistics such as Total Hours, Days Worked, and more.

Editing Clock Timestamps

  1. Clock In and Clock Out times can be corrected directly from the Detail view:

     

  2. Make sure the Detail view is selected (not Summary).

     

  3. Double-click the Clock In or Clock Out cell for the shift you need to correct.

     

  4. Enter the corrected date and time.

     

  5. Click Update in the grid's toolbar to save your change, or Cancel to discard it.

  6. See the example below, editing a user who forgot to logout:



A few things to keep in mind:

  • Clock Out must be later than Clock In — the save is rejected with an error message otherwise.

     

  • Only completed shifts can be edited this way. A shift still in progress (no clock-out yet) appears in the Currently Clocked In list instead, and can't be edited until the employee clocks out.

     

  • Total, Regular, and Overtime hours recalculate automatically once the correction is saved.

Vendor Time Clock Report

The Vendor Time Clock Report can be found under Admin Tools -> Reports -> Labor & Time -> Vendor Time Clock Report.

This report mirrors the standard Time Clock Report above — the same KPI cards, Hours Worked by Day chart, Currently Clocked In list, and Detailed/Summary toggle — but scoped to vendors clocking in and out rather than employees. A few differences worth calling out:

  • The Detail grid identifies each row by Vendor, Alias, and Login rather than Employee/Login.

  • The Summary view totals hours per vendor (Vendor ID, Vendor, Alias, Login, Days Worked, Shifts, Total Hours, Avg Hours/Shift, First Clock In, Last Activity). There's no Regular/Overtime split here, since vendors aren't hourly employees.

  • Editing existing entries in Detail view works exactly as described above for the standard report (double-click a Clock In/Clock Out cell, then Update).