Re-sending User invite and confirmation emails as an Admin
Learn how to issue an additional invitation, or confirmation email as an Admin in Syncrostore
If you have added a user account for a new user, they must use a link sent to them via Email in order to create and confirm their account before use.
To re-send account creation emails:
1. Navigate to Admin Tools found on the left side of the Syncrostore UI, and select the Users menu.
2. In the Users menu, scrolling down will reveal the Pending Invites section. Users in this section have been successfully added to the system, but have not created a login to their account.
3. Invites can be sent individually with the grey Resend Invite button found to the left of each user, or, if preferred, all at once using the orange Resend All Invites button in the top right of the pending invites section.
To re-send account confirmation emails:
1. Navigate to Admin Tools found on the left side of the Syncrostore UI, and select the Users menu.
2. In the Users menu, scrolling down will reveal the Unconfirmed Accounts section. Users in this section have successfully created an account, but have not confirmed the email associated with the account.
3. Invites can be sent individually with the grey Resend Invite button found to the left of each user, or, if preferred, all at once using the orange Resend All Invites button in the top right of the pending invites section.